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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
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Contact us

Professional and Managed Services for ServiceNow

Rimini Street will design, deploy and manage your Now Platform®, accelerating your ERP transformation and modernizing the employee experience with the ServiceNow platform.

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Professional and Managed Services for ServiceNow

Benefit from ServiceNow's industry-leading capabilities

As part of your strategy to accelerate AI-enabled business transformation, Rimini Street will deploy, enhance and manage ServiceNow over and across your existing ERP, SaaS and other software supported by Rimini Street.

Orchestrate systems into seamless workflows

Orchestrate systems into seamless workflows

Connect disparate systems into new digital services, enabling smoother operations and improved efficiency. Unlock real-time insights by connecting data and processes across your enterprise.
End-to-end automation with visibility

End-to-end automation with visibility

Enable digital services with the built in KPIs that converge in a single pane of glass putting actionable intelligence at your fingertips. The digital control tower allows senior leaders to have a comprehensive view and drill down into the operational layers, all from one executive dashboard.
Modernize & automate ERP systems with AI

Modernize & automate ERP systems with AI

Identify areas for immediate modernization, automation, and application of AI for your ERP and additional software systems, increasing productivity across the company. Leverage AI-driven insights to optimize operations and stay ahead of evolving business needs.

Forrester blog: ServiceNow Partners with Rimini Street to Offer AI Innovation to On-Prem ERP Systems Worldwide

“Customers need not wait several years to complete updgrades to access AI innovations. On-premises customers can access innovation now when it is most needed in these economically uncertain and inflationary conditions,” says Akshara Naik Lopez, Senior Analyst at Forrester.

Read the blog

Maximize the potential of your existing ServiceNow platform

As a global leader of end-to-end enterprise software support and services, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals by leveraging your existing, highly valuable systems.

  • Rimini Manage
  • Rimini Consult

Get application managed services for mission-critical ERP applications. Provided by expert engineers, Rimini Manage™ delivers a premium services and support experience.

With Rimini Manage, you can look forward to the following benefits:

  • Platform management, maintenance, upgrades, and integrations
  • Root-cause analysis to remedy and prevent recurring issues
  • Proactive planning services to ensure strategic alignment with priority projects
More on Rimini Manage

Attain world-class IT consulting services from the experts you know and trust. Resolve your most challenging IT issues, including security, interoperability and integration with targeted solutions.

With Rimini Consult™, you can look forward to the following benefits:

  • Functional expertise to innovate new business processes across HR, finance, supply chain, and marketing
  • Industry expertise to innovate new industry processes across sectors
  • Operational expertise to improve overall maturity
Read the blog More on Rimini Consult

“We are excited to bring this new, integrated solution that enables organizations to maximize ROI on their current enterprise software investments and bring together disconnected landscapes of enterprise software to solve this common – but complex – IT challenge. ”

Seth Ravin, Chairman and CEO, Rimini Street

“ServiceNow’s partnership with Rimini Street gives customers a more unified, intelligent platform to maximize their existing software investments, for faster paths to transformation.”

Bill McDermott, Chairman and CEO, ServiceNow

“Customers seek a comprehensive, all-in-one optimization and innovation solution that can accelerate and improve productivity, increase profitability and enhance competitive advantage. ”

Ray Wang, Principal Analyst, Constellation Research

Additional resources

What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Blog
What is Microsoft Azure’s AutoML and How Does it Accelerate Machine Learning?
Bryan Turner
Microsoft Power Platform D365 Principal Architect
3 min read

In the past few years, AI has become an unavoidable topic in just about every conversation within the ERP enterprise technology space. There is an official unspoken race for everyone to bring the power of AI to their own enterprise business solutions. But what does that really mean, and more importantly, what type of effort […]

Read Blog
Rimini Street® Solutions and ServiceNow®: Accelerating Transformation
Blog
Rimini Street® Solutions and ServiceNow®: Accelerating Transformation
Saulo Bomfim
Saulo Bomfim
Vice President, Product and Service Strategy
4 min read

Senior leaders in IT, finance, procurement, and supply chain are under financial and time pressure to streamline their operations, enhance productivity, and drive innovation. With technology driven deadlines, board and end user expectations, and competition at an all-time high, where do leaders turn to for not only solid advice but also near-term action?  Enter the […]

Read Blog
The Potential of Agile ERP: How Quick Time to Value Delivers Tangible, not Theoretical Results
Blog
The Potential of Agile ERP: How Quick Time to Value Delivers Tangible, not Theoretical Results
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
4 min read

Enterprise Resource Planning (ERP) systems are the cornerstone of the organization, enabling IT and finance leaders to integrate and manage their core business processes. However, the pace of innovation and the increasing demands for modern functionality and outcomes today, not in the distant future, are challenging the long-standing assumption that ERP transformation projects must span […]

Read Blog
2027:  The ERP Innovation Inflection Point
Blog
2027: The ERP Innovation Inflection Point
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
4 min read

As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications.   The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]

Read Blog
On-Premises ERP Innovation: A New Path Forward without the Platform Upheaval
Blog
On-Premises ERP Innovation: A New Path Forward without the Platform Upheaval
David Rowe
David Rowe
Chief Product Officer & EVP, Global Transformation
3 min read

The enterprise software landscape witnessed a seismic shift with our announcement of the partnership with ServiceNow, made public during their Q3 2024 financial results. Rimini Street and ServiceNow’s collaboration introduced a groundbreaking approach for organizations running on-premises ERP systems to access cutting-edge automation, visibility and AI capabilities without the traditional requirement of a complete migration […]

Read Blog
Enhancing the User Experience of  ERP Systems with ServiceNow and Rimini Street
Blog
Enhancing the User Experience of ERP Systems with ServiceNow and Rimini Street
Marc Thames
Sr. Principal Domain Architect, ServiceNow Platform
4 min read

In today’s digital, mobile and always-on world, user experience (UX) is a critical factor in determining the effectiveness and efficiency of enterprise systems. Traditional ERP systems, like those from SAP and Oracle for example, while robust and reliable, often have outdated interfaces and cumbersome analog “workflows” of email and swivel chair integration into multiple systems […]

Read Blog
Rimini Consult™: Unlocking the Full Potential of the ServiceNow® Platform
Blog
Rimini Consult™: Unlocking the Full Potential of the ServiceNow® Platform
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
6 min read

Rimini Street is excited to announce expanded support for the ServiceNow platform through Rimini Consult. With this evolution, we’re offering more than just technical support and guidance for ServiceNow software—we’re helping you envision a new future for your organization and find new life and new value in your existing software by “transformation without disruption”. In […]

Read Blog
Rimini Street + ServiceNow
Blog
Rimini Street + ServiceNow
David Rowe
David Rowe
Chief Product Officer & EVP, Global Transformation
3 min read

Titans of Transformation Partnerships that combine deep expertise with cutting-edge innovation are rare and invaluable. The recently announced collaboration between Rimini Street and ServiceNow represents just such a union – a powerful alliance poised to tackle some of the IT industry’s most formidable challenges. This partnership brings together two companies with parallel 20-year histories of […]

Read Blog
ServiceNow and Rimini Street partner on new enterprise software model to unlock value in existing ERP systems for net-new innovation, digital growth and scale
Press Release
ServiceNow and Rimini Street partner on new enterprise software model to unlock value in existing ERP systems for net-new innovation, digital growth and scale

New solution enables “Transformation without Disruption” by combining ServiceNow’s AI Platform with Rimini Street’s proven enterprise software support without the costs of mandatory upgrades, migrations or re-platforming SANTA CLARA, Calif. — October 23, 2024 — ServiceNow (NYSE: NOW), the AI platform for business transformation, and Rimini Street (NASDAQ: RMNI), a global provider of end-to-end enterprise software support […]

Read Press Release

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